REFUND AND RETURN POLICY

At Sandyblaq Treats, customer satisfaction is important to us. 

Due to the nature of beauty and personal care products, our refund policy is outlined below.

 Returns

For hygiene and safety reasons, luxury wigs, hair accessories, jewellery, and hair care products cannot be returned once used or opened.

However, returns may be accepted if:

•  The item received is damaged

• The wrong item was delivered

 Return Request 

If you experience any issue with your order, please contact us within 48 hours of delivery with:

•  Your order number

•  Clear photos of the product received

• A description of the issue

 Refund Process

Once the issue is verified, we may offer:

•  A replacement product, or

•  A refund where applicable

Refunds will be processed through the original payment method.

 Non-Refundable Items

The following items are not eligible for refunds:

•  Used wigs

• Opened hair care products

• Worn jewellery or accessories

• Gift items once opened

Contact Us

For any questions regarding returns or refunds, please contact our support team through the contact details provided on our website.